Last updated: August 3, 2026

ABOUT THESE TERMS

These Terms and Conditions govern your use of sandymaries.com and any order placed with Sandy Marie’s LLC, operating as Sandy Marie’s.

By using this website or placing an order, you agree to these Terms and Conditions, our Refund and Cancellation Policy, and our Privacy Policy.

COTTAGE FOOD DISCLOSURE

THIS PRODUCT WAS PRODUCED IN A PRIVATE RESIDENCE THAT IS NOT SUBJECT TO GOVERNMENTAL LICENSING OR INSPECTION.

Sandy Marie’s operates as a Texas cottage food production operation. Our cheesecakes are prepared in a private residence and are not produced in a commercial kitchen or food establishment subject to routine governmental inspection.

SAFE HANDLING INSTRUCTIONS: To prevent illness from bacteria, keep this food refrigerated or frozen until the food is prepared for consumption.

Cheesecakes must be kept refrigerated at 41°F or below. Customers become responsible for proper temperature control and storage after the order is handed over.

PRODUCTS AND AVAILABILITY

All cheesecakes are handmade and prepared to order. Because each product is made individually, reasonable differences in color, decoration, shape, texture, compote placement, and other visual details may occur.

Website photographs are representative examples and do not guarantee that every handmade product will look identical.

Products, flavors, toppings, compotes, sizes, prices, and availability may change. An order is not final until payment is successfully processed and Sandy Marie’s accepts the order.

If Sandy Marie’s cannot fulfill an order as submitted, we will contact the customer to arrange an acceptable change, alternate pickup date, or refund.

INGREDIENTS AND ALLERGENS

Customers are responsible for reviewing the ingredient and allergen information provided for the selected product before ordering.

Sandy Marie’s cheesecakes generally contain milk, eggs, and wheat. Other flavors, toppings, crusts, or ingredients may contain additional major allergens.

Products are prepared in a shared home kitchen. Although reasonable care is taken, Sandy Marie’s cannot guarantee that any product is completely free from cross-contact with allergens.

Customers with food allergies, sensitivities, dietary restrictions, or other ingredient concerns must contact Sandy Marie’s before placing an order. Customers should not consume a product if they are uncertain whether it is appropriate for them.

ORDERING AND PAYMENT

Orders must be paid in full when placed unless Sandy Marie’s agrees otherwise in writing.

Customers are responsible for providing complete and accurate order information, including contact information, product selections, requested pickup date, and any approved customization.

Submitting a request or note with an order does not guarantee that the request can be fulfilled. Customizations or changes are only accepted when confirmed by Sandy Marie’s.

Sandy Marie’s may contact the customer if clarification is needed. Failure to respond may delay the order or prevent it from being completed as requested.

PREPARATION TIME

Orders require a minimum of 72 hours of preparation time.

Customers must select an available pickup date during checkout. Sandy Marie’s will communicate directly with the customer to arrange or confirm the exact pickup time.

Requests for shorter preparation times are not guaranteed and must be approved directly by Sandy Marie’s.

PRICING

Prices shown on the website are listed in United States dollars.

The customer is responsible for the total price displayed during checkout, including any applicable taxes, approved customization charges, or separately agreed delivery fees.

If a website pricing or product-description error affects an order, Sandy Marie’s will contact the customer before completing the order. The customer may approve the corrected order or receive a refund if the corrected terms are not accepted.

PICKUP AND DELIVERY

Website orders are fulfilled through local pickup in Richardson, Texas. The exact pickup time and location will be provided privately to the customer and will not be published as a public home address.

The customer or the customer’s authorized recipient must arrive at the agreed pickup time or communicate with Sandy Marie’s if circumstances change.

Delivery is not automatically included with website orders. Any delivery arrangement must be separately approved by Sandy Marie’s and may require an additional delivery fee.

ORDER INSPECTION AND HANDOFF

Sandy Marie’s remains responsible for protecting the order from incorrect preparation or physical damage until the cheesecake is handed directly to the customer or the customer’s authorized recipient.

The recipient should inspect the order at handoff. Any visible damage, incorrect product, or obvious order error must be reported before leaving the pickup or delivery location so the condition can be documented and addressed.

Once the customer or authorized recipient accepts the cheesecake, responsibility for transporting, carrying, storing, refrigerating, and handling it transfers to the customer.

Sandy Marie’s is not responsible for damage occurring after handoff, including damage caused by dropping, tipping, sliding, shifting during transportation, heat exposure, delayed refrigeration, improper storage, or other customer or third-party handling.

This transfer of responsibility does not eliminate responsibility for a concealed defect, incorrect allergen information, food-safety problem, or other issue caused by Sandy Marie’s before handoff.

CANCELLATIONS, REFUNDS, AND ORDER PROBLEMS

Cancellations, refunds, replacements, credits, and order problems are governed by the Sandy Marie’s Refund and Cancellation Policy, which forms part of these Terms and Conditions.

Customers should review that policy before placing an order.

CUSTOMER COMMUNICATIONS

By placing an order, the customer authorizes Sandy Marie’s to contact them using the email address or telephone number provided for matters related to the order, including clarification, payment, preparation, pickup, delivery, or an order problem.

Customers are responsible for keeping their contact information accurate and monitoring communications concerning their order.

ACCEPTABLE WEBSITE USE

The Sandy Marie’s website may only be used for lawful personal or business-ordering purposes.

Users may not interfere with the website, attempt unauthorized access, submit fraudulent orders, misuse payment systems, copy website content for unauthorized commercial use, or use the website in a way that harms Sandy Marie’s or another person.

WEBSITE CONTENT

Website content, including product descriptions, photographs, branding, graphics, and written material, belongs to Sandy Marie’s LLC or is used with permission.

Website content may not be copied, reproduced, sold, or used commercially without written permission from Sandy Marie’s LLC.

LIMITATION OF RESPONSIBILITY

Sandy Marie’s is not responsible for loss or damage caused by inaccurate information supplied by the customer, failure to follow agreed pickup arrangements, or transportation, storage, refrigeration, or handling occurring after handoff.

Nothing in these Terms limits any rights or remedies that cannot legally be waived. Nothing in these Terms excludes responsibility that Sandy Marie’s is legally required to accept.

GOVERNING LAW

These Terms and Conditions and orders placed through this website are governed by the laws of the State of Texas, except where applicable law requires otherwise.

CHANGES TO THESE TERMS

Sandy Marie’s may update these Terms and Conditions when business practices, website functions, or legal requirements change.

The Terms in effect when an order is placed will apply to that order. The “Last updated” date at the top of this page identifies the latest revision.

SEVERABILITY

If any part of these Terms is found unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

CONTACT INFORMATION

Questions about these Terms and Conditions may be sent to:

Sandy Marie’s LLC
Email: [email protected]
Phone: 972-730-3577